BSB20120 Certificate II in Workplace Skills

Qualification Description

FSK20119 Certificate II in Skills for Work and Vocational Pathways

This qualification reflects the role of individuals in a variety of entry-level Business Services job roles.

This qualification also reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work.

These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

Possible Job Titles

  • General Clerk

*Gamma Education & Training Pty Ltd does not guarantee that international graduates will obtain the listed jobs as international student employment will depend on factors in the student’s home country and home country corporate environment. However, Graduates will gain skills relevant to the learning and development functions performed

Course Information

Certificate II
CRICOS Course Code


  • 26 weeks


  • Study Weeks = 20
  • Holiday Weeks = 6


  • Brisbane

Entry Requirement

Gamma Education & Training Pty Ltd is committed to providing quality, industry-relevant education while supporting students throughout their study.


10 units must be completed:

5 Core units
5 Elective units


  • BSBCRT311          Apply critical thinking skills in a team environment
  • BSBPEF201          Support personal wellbeing in the workplace
  • BSBSUS211         Participate in sustainable work practices
  • BSBFIN301          Process financial transactions
  • BSBCMM211      Apply communication skills
  • BSBOPS201         Work effectively in business environments
  • BSBPEF202          Plan and apply time management
  • BSBWHS211        Contribute to the health and safety of self and others
  • BSBCRT201          Develop and apply thinking and problem solving skills
  • BSBTWK201        Work effectively with others

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